Warranty Request

You are here: / / Warranty Request

Warranty Request

As an enhancement to your warranty program, we have also enrolled your home in the Front Line Warranty Service (FLWS) program, administered by 2-10 Home Buyers Warranty. FLWS will be the point of contact for all of your warranty service requests. 

To submit warranty service requests, please sign-in to your homeowner portal. If you are a first time user, select the “sign up here” button. Once you have signed in, click “Service Requests” to submit your warranty requests. 

Homeowner Portal Sign-In

Emergency Warranty Request

If you experience an emergency warranty service situation as defined on this page, please notify 2-10 HBW and contact the appropriate contractor by referencing the sticker on your electrical panel that lists the company for each system.

Please note, if you contact any emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.

Plumbing:

  • Not working at all
  • Excessive leak, one that is a slow drip is not considered excessive.
  • A drain back up

Electrical:

  • Not working at all, this does not include individual switches or outlets this is for the entire house
  • A hot wire is exposed

HVAC:

  • The entire system is not working, this does not include individual rooms or zones.

MarDon Construction, Inc.

Southwest Florida | Office: 18245 Paulson Dr. Suite 116 Port Charlotte, FL 33954 | Phone: 941-468-5248
Jacksonville, FL | Mobile Office | Phone: 904-339-4207
Atlanta, GA | Office: 240 NE Cherokee St. Suite 201 Marietta, GA 30060 | Phone: 678-398-7124

Home | About | Galleries | Warranty | Contact